Convert a Office 365 mailbox to a shared mailbox

Reset the password of the domain administrator account for the client you are working on in the Office 365 portal by logging in here in the correct company (domain)

https://portal.microsoftonline.com/UserManagement/ActiveUsers.aspx

Requirements

  1. Before installing the Windows PowerShell Module you must install Microsoft Online Services Sign-In Assistant.http://go.microsoft.com/fwlink/?LinkId=286152 
  2. Download Windows Azure AD PowerShell modulehttp://technet.microsoft.com/en-us/library/jj151815.aspx
  3. Click Start > All Programs > Windows Azure Active Directory > Windows Azure Active Directory Module

Import-Module MsOnline
Connect-MsolService
Import-Module MsOnline
$cred=Get-Credential
Enter Global Admin Account (domain administrator)
Enter password
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection
Import-PSSession $Session
Get-Mailbox -identity emailaddress | Set-Mailbox -type “Shared”

Now go back to the Office 365 Portal and copy and paste the link below changing the DOMAIN!! for your clients domain you are working with.

https://outlook.office365.com/ecp/?p=SharedMailboxes&exsvurl=1&mkt=en-US&Realm=DOMAIN!!&rfr=admin_o365&wa=wsignin1.0

Any questions ask away & good luck!

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